Help & Support

Frequently Asked Questions

The Cookies

Learn more about our cookies, how they’re made and how they’re shipped.

Assorted cookies on baking sheet


Got concerns about how to place or modify an order? You’ve come to the right place!

Assorted cookies on wooden tray


Got questions about how our cookies are shipped, where we deliver or how long shipping takes? We’ve got you.

Assorted cookies and cookie box

The Crave Club

Our VIP Crave Club Membership has tons of perks! Read more about it here.

The Cravory

Who exactly is The Cravory?

Cravory Cookies store


Interested in working for The Cravory? Check out our current openings!

Birthday cake cookies on baking sheet

We want to hear from you!

Still GOT questions for us?

Chat with us below or send us a message and we’ll get back to you as soon as possible.