Absolutely! We offer a build your own box for those who want to create their own personalized one dozen or two dozen cookie mix. Add any of our signature cookies or try out some of our new monthly flavors!

Each cookie is individually packaged moments after they come out of the oven to ensure freshness. They are then nestled into our Cravory signature boxes with a soft bed of crinkle paper to protect them during shipping.

Every cookie box includes a flavor menu, as well as any add-ons selected (greeting cards, etc).

Our cookies are packages within hours of coming out of the oven and ship within 24 hours to maintain the highest quality and freshness. We take pride in creating only the freshest and highest quality cookies for our customers, and that is why each dough and cookie is created to order.

Not only do we strive to make the most unique and delicious cookies out there, but we do it all without adding preservatives to our recipes. 

Our cookies will always taste fresh-out-of-the-oven for up to three weeks if they’re kept in their packaging and out of the sun. To extend the freshness of our cookies, check out our post on how to keep your cookies fresh.

All of our cookies contain gluten, aside from our Gluten-Free Chocolate Chip Cookie. However, please note that we do not have a dedicated gluten-free facility.

The same applies to nuts, dairy, and soy. Cookies that might not have these allergens could still contain traces of nuts, dairy or soy. If you have a severe allergy to any of these, we strongly recommend not consuming our cookies.

You can find all information about allergens and nutrition on our cookie pages.

You can find all ingredients used in our recipes on our individual cookie flavor pages.

We do not add preservatives to our cookies, however, some of the ingredients contain natural preservatives.

All cookies are fresh up to 3 weeks once baked and up to 3 months if you put in the freezer. We recommend placing the cookies in a microwave or oven.

Sounds like you might have tried one of our Cookies of the Month! Each month, we come up with 6 unique new flavors. These flavors are only available for a limited time and normally do not get added to our signatures.

Our cookies vary in size depending on the dough or ingredients used. However, they usually end up being about 2.5-3” in diameter, 1.5” in height and 2 ounces of pure indulgence.

Our bake at home mix contains all the dry ingredients that you will need to make delicious home baked cookies. All you have to do is add eggs and butter! The mix has a 12 month shelf life.

If you need to ever modify or cancel an order, please reach out to us at info@thecravory.com. You can also chat with us here.

Yes, of course! We offer pickup at our local stores through UberEats, DoorDash and GrubHub. Find a cookie store closest to you here.

Unfortunately, we only accept orders online.

If you have questions or something is not working, please contact us at info@thecravory.com or chat with us here.

If you prefer to visit us in person, you can find our locations here.

Our online store accepts credit and debit cards like Visa, Mastercard, Discover, American Express, Diner’s Club and JCB.

We also accept Paypal, Apple Pay, Google Pay, Shop Pay, and Venmo.

Our goal is to always deliver the ultimate gifting cookie experience. If you’re not happy with any part of your order, please email us directly at info@thecravory.com or chat with us here.

Absolutely! We love nothing more than planning a large event, especially weddings! Learn more about how we can help here.

Corporate gifting is one of our specialties! Not only do we make gifting easy but we can personalize your gifts with our in-house printing shop.

Learn more about our corporate gifting here or reach out to our Corporate Director Collin at collin@thecravory.com.

To receive your cookies on time, we offer multiple shipping methods including standard, economy and rush shipping. Each shipping rate is calculated based on zip code.

Depending on your location in the US, it could take up to 7 business days for your cookies to arrive. If you choose an arrival date, we will plan to bake/ship so that the cookies arrive on or before the delivery date.

For international shipping outside the US, additional shipping rates may apply. Please call in to order. To choose from these different expedited shipping options, please email us at info@thecravory.com.

Please note that we bake Monday through Friday, and orders placed after 1:00PM on Friday will be baked Monday.

We do! We use USPS Priority Mail Services to ship to these addresses, however, it will take a little longer to arrive so please be patient as it travels through the network.

If you do not choose an arrival date, we will bake/ship immediately the following business day.

Depending on your location in the US, it could take 1-3 business days for your cookies to arrive. If you choose an arrival date, we will plan to bake/ship so that the cookies arrive on or before the delivery date.

We try our best to ship so the cookies arrive on time, however, certain carriers experience delays especially around the holiday season.

You’ve entered the wrong shipping address and your package hasn’t left. 

Don’t fret! If you need to make a change to a shipping address simply reach out to us at info@thecravory.com or chat with us here and we’ll fix it right away.

You’ve entered the wrong shipping address and your package has left. 

Unfortunately, once a package has left our bakery, it’s too late to make any adjustments. If an address is incorrect, we’ll gladly send out a fresh batch of cookies for a small fee:

• ½ dozen: $8
• 1 dozen: $15
• 2 dozen: $25
• Ultimate Box: $35

Once we’ve received payment for the replacement box, will ship your new order to the new address as quickly as possible.

The Crave Club is a monthly cookie membership that not only sends 2 unique flavors to your doorstep each month, but also offers tons of other perks like free shipping, discounts, early access and more!

Interested? Check it out here.

Our cookie gift subscriptions are prepaid, making them the perfect gift. Once you prepay for the subscription and select an arrival date, we’ll make sure to deliver our Cookies of the Month to your recipient’s door every month for the next 3, 6 or 12 months. 

The Crave Club is our VIP ongoing subscription membership that sends our Cookies of the Month to your door every month for however long. It’s the perfect way to treat yourself to a monthly surprise! Not only does The Crave Club send monthly cookies, but you’ll also free shipping (and not only for subscriptions!), first access to new flavors, and tons of other perks!

You can do so after a minimum of 3 months (in order to get free shipping of course!) To modify or cancel your subscription, sign in through our customer portal then click on “Manage My Subscriptions.” If you’re having trouble or have any questions, feel free to email us at info@thecravory.com or chat with us here.

We’ve been in the cookie game for over 14 years and definitely know a thing or two about them. With over 5,000 unique cookie flavors tested and sold, we guarantee the perfect cookie experience each and every time.

Learn more about us and our team here.

Yes! We're located in Point Loma and can find more information here.

Staying local has always been important to us. If you haven’t visited our cookie shops, you can still find us all around San Diego.